About the Role
Do you enjoy helping people make confident decisions Do you take satisfaction in solving problems and simplifying things for people? If so, this could be the right role for you.
As a Licensed Health Insurance Agent (Seasonal), you’ll serve as a trusted point of contact for members during critical decision-making moments. You will guide them through their options, help them understand their coverage needs, and assist with enrolling in plans that best fit their situation. This role goes beyond sales. It is about being a reliable resource and delivering clear, timely support.
You will manage a variety of inquiries across phone and digital channels, assisting members with tasks such as updating information, interpreting communications, and resolving concerns. Success in this role comes from staying detail-oriented and providing a calm, supportive experience in every interaction.
What You’ll Get to Do
Handle inbound and outbound calls related to customer service and plan support
Help customers understand their coverage, benefits, and available options
Assist with plan updates, changes, and enrollment applications
Maintain accurate records and update customer information in internal systems
Follow all compliance guidelines, policies, and regulatory requirements
What You Need
Required
High School Diploma (or equivalent)
Active Health Insurance License in your home state, or the ability to obtain and maintain one as required
Reliable high-speed internet connection (minimum 100 Mbps download / 20 Mbps upload via wired connection)
1+ year of experience in call center, customer service, sales, or a related role
Strong communication skills with the ability to explain complex information clearly
Ability to remain professional, patient, and solution-focused in a fast-paced environment
Comfortable using multiple systems and web-based tools, including Microsoft Office
Preferred Qualifications
Who We Are
At MarketSource, we create connections that drive results. As a trusted sales and customer experience partner to some of the world's leading brands, we help turn strategy into action, bringing products, services, and experiences to life where they matter most.
Whether supporting customers in-store, enabling field teams, or delivering operational excellence behind the scenes, our people play a critical role in helping brands grow and succeed.
What sets MarketSource apart?
Our people and the culture we've built together.
We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your contributions are recognized, and your career growth is supported every step of the way. If you're looking for an opportunity to learn, lead, and be part of something bigger, you'll find it at MarketSource.
Learn more about our team at https://www.marketsource.com/who-we-are/people-of-marketsource/
Additional Information
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