MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Essential Functions:

Maintain store standards that support the visual presence direction enhancing the customer experience
Recover and replenish the store as needed
Execute floor sets and changeovers based on preset planograms and visual communication
Ensure proper signage is displayed and reflects the current in-store promotions and events
Provide an exceptional customer experience when on the sales floor, by always communicating information in a manner that is friendly, fun, and consistent with brand standards
Drive customer satisfaction, communicating information in a manner that is friendly, fun. Make suggestions and recommendations regarding The HERSHEY’S CHOCOLATE WORLD products and café services
Create customer awareness of in-store promotions, and personalized products and services
Attending or completing requested training, shift staff meetings and conference calls
Contribute to a positive work environment by consistently treating all customers, guests, and employees with respect
Appreciation for The Hershey Company’s unique partnership, which includes entrepreneurial attitude, history, and passion for its products
Maintain a professional personnel appearance complying uniform expectations  

Minimum Education and/or Experience:

·      High School Diploma or equivalent (G.E.D.) required

·      Minimum 1 year retail/food service/hospitality experience

·      Previous flagship and/or high-volume retail or merchandising experience preferred

Requisite Abilities and/or Skills:

·      Open and honest communication

·      Engaging personality (Smile Creator)

·      Ability to work a fully flexible retail schedule to meet the needs of the business, which will require nights, weekends, and holidays

·      Proven self-starter

Additional Job Requirements:

·      Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing, and moving items

·      Requires the ability to move around the store, assist customers and maneuver merchandise when necessary

·      Performs additional job duties as assigned

·      Ability to lift to 30 pounds independently

MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@MarketSource.com. 

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  This role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. 

Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.